Application
Not applicable.
Prerequisites
Not applicable.
Elements and Performance Criteria
Elements and Performance Criteria | |||
Element | Performance Criteria | ||
1 | Develop a campaign evaluation strategy | 1.1 | The evaluation strategy defines standards and measurements by which the effectiveness of the advertising can be measured and improvements identified |
1.2 | The strategy establishes specific performance standards for each element of the advertising campaign as well as the overall outcome | ||
1.3 | The strategy includes standards for the evaluation of the legal and ethical acceptability of the advertisement/s | ||
1.4 | The strategy includes processes for correcting advertisements which do not meet legal and ethical standards | ||
2 | Implement campaign evaluation strategy | 2.1 | Expenditure data is evaluated to determine effectiveness in relation to budget |
2.2 | The media program is evaluated to determine performance against the objectives of the media plan | ||
2.3 | The creative strategy is evaluated in terms of copy content, creative execution and effectiveness of the finished advertisement | ||
2.4 | The interactive effect of all the elements in the advertising campaign is evaluated to determine the overall effectiveness of the advertising campaign | ||
3 | Utilise advertising effectiveness data | 3.1 | The results of evaluations of advertising effectiveness are used in the analysis and planning phase for subsequent advertising |
3.2 | Expenditure information is used to improve the budget planning process | ||
3.3 | Feedback on the advertisement itself is used to provide ideas for future advertisements and to improve advertising copy | ||
3.4 | Media performance information is used to determine whether alternative media approaches would yield better results | ||
3.5 | Differences between planned and actual accomplishments are used to define problems to be addressed in the next planning phase |
Required Skills
Not applicable.
Evidence Required
The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competency for this unit. This is an integral part of the assessment of competency and should be read in conjunction with the Range Statement.
Critical Aspects of Evidence
Integrated demonstration of all elements of competency and their performance criteria
Campaign effectiveness to be evaluated during and after a campaign
Underpinning Knowledge*
* At this level the learner must demonstrate understanding of specialised knowledge with depth in some areas.
Relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
Organisation's budget planning process
Techniques for evaluating advertising effectiveness
Advertising objectives
Legal and ethical requirements
Advertising, creative and media briefs
Media options
Corrective action
Underpinning Skills
Literacy skills to interpret evaluation requirements, legal and ethical requirements
Communication including questioning, clarifying and reporting
Numeracy skills for analysing numerical and other data and drawing conclusions
Evaluation skills
Ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Resource Implications
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace
Consistency of Performance
In order to achieve consistency of performance, evidence should be collected over a set period of time which is sufficient to include dealings with an appropriate range and variety of situations
Context/s of Assessment
Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement
Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package
Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment
Assessment should reinforce the integration of the key competencies and the business services common competencies for the particular AQF level. Refer to the Key Competency Levels at the end of this unit
Key Competency Levels
Collecting, analysing and organising information (Level 2)- to determine the effectiveness of advertising campaigns
Communicating ideas and information (Level 3) - to report on ways to utilise evaluation findings
Planning and organising activities (Level 2)- to implement evaluation processes
Working with teams and others (Level 2)- to gather effectiveness information
Using mathematical ideas and techniques (Level 2)- to analyse evaluation data
Solving problems (Level 3) - to improve advertising planning
Using technology (Level 1)- to compare data, if necessary and interpret results
Please refer to the Assessment Guidelines for advice on how to use the Key Competencies
The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competency for this unit. This is an integral part of the assessment of competency and should be read in conjunction with the Range Statement.
Critical Aspects of Evidence
Integrated demonstration of all elements of competency and their performance criteria
Campaign effectiveness to be evaluated during and after a campaign
Underpinning Knowledge*
* At this level the learner must demonstrate understanding of specialised knowledge with depth in some areas.
Relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
Organisation's budget planning process
Techniques for evaluating advertising effectiveness
Advertising objectives
Legal and ethical requirements
Advertising, creative and media briefs
Media options
Corrective action
Underpinning Skills
Literacy skills to interpret evaluation requirements, legal and ethical requirements
Communication including questioning, clarifying and reporting
Numeracy skills for analysing numerical and other data and drawing conclusions
Evaluation skills
Ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Resource Implications
The learner and trainer should have access to appropriate documentation and resources normally used in the workplace
Consistency of Performance
In order to achieve consistency of performance, evidence should be collected over a set period of time which is sufficient to include dealings with an appropriate range and variety of situations
Context/s of Assessment
Competency is demonstrated by performance of all stated criteria, including paying particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope as defined by the Range Statement
Assessment must take account of the endorsed assessment guidelines in the Business Services Training Package
Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment
Assessment should reinforce the integration of the key competencies and the business services common competencies for the particular AQF level. Refer to the Key Competency Levels at the end of this unit
Key Competency Levels
Collecting, analysing and organising information (Level 2)- to determine the effectiveness of advertising campaigns
Communicating ideas and information (Level 3) - to report on ways to utilise evaluation findings
Planning and organising activities (Level 2)- to implement evaluation processes
Working with teams and others (Level 2)- to gather effectiveness information
Using mathematical ideas and techniques (Level 2)- to analyse evaluation data
Solving problems (Level 3) - to improve advertising planning
Using technology (Level 1)- to compare data, if necessary and interpret results
Please refer to the Assessment Guidelines for advice on how to use the Key Competencies
Range Statement
The Range Statement provides advice to interpret the scope and context of this unit of competency, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. The following variables may be present for this particular unit:
Legislation, codes and national standards relevant to the workplace may include:
award and enterprise agreements and relevant industrial instruments
relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
relevant industry codes of practice
Elements of the advertising campaign may include:
research
creative materials
finished advertisement
purchase of advertising media
campaign launch
expenditure against budget
Effectiveness measures may include:
cognitive tests
physiological tests
readership tests
recall tests
related recall
awareness studies
ratings
tracking study
affective tests
consumer juries
headline testing
conative tests
inquiry measurement
split-run tests
theatre tests
split cable testing
split scan system
sales analysis
consumer take-away
retail audit
controlled store testing
simulated test market (STM)
Legal and ethical standards may include:
legislation
government regulations
policies
non-government agency regulations
industry self-regulation standards
codes of practice
privacy standards
safety standards
standards relating to truth in advertising
'good taste' standards
standards relating to the use of sex in advertising
standards relating to women, children, and culturally and linguistically diverse groups
standards relating to subliminal advertising
standards relating to comparative advertising
The Range Statement provides advice to interpret the scope and context of this unit of competency, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. The following variables may be present for this particular unit:
Legislation, codes and national standards relevant to the workplace may include:
award and enterprise agreements and relevant industrial instruments
relevant legislation from all levels of government that affects business operation, especially in regard to Occupational Health and Safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
relevant industry codes of practice
Elements of the advertising campaign may include:
research
creative materials
finished advertisement
purchase of advertising media
campaign launch
expenditure against budget
Effectiveness measures may include:
cognitive tests
physiological tests
readership tests
recall tests
related recall
awareness studies
ratings
tracking study
affective tests
consumer juries
headline testing
conative tests
inquiry measurement
split-run tests
theatre tests
split cable testing
split scan system
sales analysis
consumer take-away
retail audit
controlled store testing
simulated test market (STM)
Legal and ethical standards may include:
legislation
government regulations
policies
non-government agency regulations
industry self-regulation standards
codes of practice
privacy standards
safety standards
standards relating to truth in advertising
'good taste' standards
standards relating to the use of sex in advertising
standards relating to women, children, and culturally and linguistically diverse groups
standards relating to subliminal advertising
standards relating to comparative advertising
Sectors
Not applicable.
Employability Skills
Not applicable.
Licensing Information
Not applicable.